Legally-trained oversight
Every matter is handled by law students, paralegals, and lawyers — not call-centre dispatchers. The legal understanding and attention to detail that typical process servers do not offer.
ONTARIO · CANADA
Windsor sits across the river from Detroit, which makes it our busiest cross-border service hub. We file Superior Court civil and family work at the Justice Facility at 245 Windsor Avenue, and Ontario Court of Justice criminal and youth matters at 200 Chatham Street East a few blocks away. Our agents cover downtown Windsor, Walkerville, Riverside, Sandwich, and out across Essex County to Tecumseh, LaSalle, Amherstburg, and Lakeshore, with cross-border coordination running daily over the Ambassador Bridge and the Detroit-Windsor Tunnel.
Neighborhoods Covered
Adjacent Municipalities
Why Pugsley
Every matter is handled by law students, paralegals, and lawyers — not call-centre dispatchers. The legal understanding and attention to detail that typical process servers do not offer.
Affidavits of service and attempted service are prepared and reviewed internally. Accurate, compliant, and court-ready on delivery.
Clear, all-inclusive pricing upfront. No hidden fees, no per-attempt billing, no surprise invoices. You can budget the file before it begins.
Files run through structured internal oversight from intake to completion, with quality checks at each step to ensure accuracy, compliance, and timely execution.
Vetted servers in Windsor backed by an international network. One accountable point of contact, jurisdiction-specific execution wherever the matter takes us.
Real-time status updates throughout the life of the file. Attempt logs, status changes, and completion confirmations come to you without being chased.
How We Work in Windsor
We file most of our Windsor civil and family work at the Superior Court Justice Facility at 245 Windsor Avenue, with criminal and youth matters routing to the Ontario Court of Justice at 200 Chatham Street East. Splitting the work across two buildings is the local reality — files with both Superior and OCJ pieces need two stops, which we batch onto the same dispatch rather than charging counsel for two trips. Our paralegals and law-student agents draft the affidavit and assemble the package before dispatch, which is why filings clear the counter on the first pass rather than bouncing back for redrafting. The cross-border layer is what makes Windsor distinct. Family files routinely involve assets, addresses, or respondents in Michigan, so we coordinate with Michigan-side servers before the run instead of treating cross-border work as a follow-up. Auto-sector employment, supply-chain commercial disputes, and University of Windsor law school–adjacent counsel work all push volume through both courthouses. Essex County's surrounding agricultural belt — Leamington, Kingsville, the tomato and greenhouse corridor — adds rural-service planning to a meaningful share of the docket.
Common Matters
Service Notes
Same-day Windsor service inside the city core is realistic when documents reach us before 11:00 AM; Leamington, Kingsville, and the outer county need an earlier cut-off because of distance. Border-crossing timing factors into rush filings — the Ambassador Bridge and Detroit-Windsor Tunnel both have meaningful peak-hour and inspection delays, and we plan cross-border runs around them rather than against them. Counter filing at 245 Windsor Avenue runs Monday to Friday 8:30 AM–5:00 PM with civil and family counters on standard 9:00–11:00 AM and 2:00–4:00 PM windows. Online civil filings for the Southwest Region go through Civil Submissions Online on Justice Services Online (the new Ontario Courts Public Portal is Toronto-only for now), which returns an acceptance email within three business days. For rush matters we file in person at either Windsor Avenue or Chatham East and walk rejected packages back the same afternoon for correction.
Send us the documents and the details. We confirm jurisdictional requirements, pricing, and timelines before service begins.